Terms & Conditions

These rules apply to every winbazi account, bonus, and transaction. Please read them before you register.

Last updated: November 2026

Who Can Use winbazi

winbazi is available to players who are at least 18 years old and are accessing the platform from a location where online gaming is permitted under their local laws. By creating an account you confirm that both conditions apply to you.

winbazi does not knowingly accept registrations from minors. If we discover that an account was created by someone under 18, that account will be closed immediately and any funds held will be forfeited in line with responsible gaming obligations.

You may only hold one winbazi account per person. Duplicate accounts created to claim a bonus more than once will be merged, and any duplicate bonus funds will be removed.

Account Rules

Registration

You must provide accurate information when you register: your real name, date of birth, email address, and a valid phone number linked to your bKash, Nagad, or Rocket wallet. winbazi uses this to verify your identity and send transaction confirmations.

You are responsible for keeping your login credentials safe. Do not share your password. If you suspect unauthorised access, contact support immediately at [email protected].

One Account per Person

Opening more than one account is not allowed. This includes using a family member's device or payment method to create a second account. If multiple accounts are found tied to the same person, winbazi will close all but the oldest account and review any pending withdrawals.

Accurate Details Required

All personal information must be truthful. Using a false name, a borrowed ID document, or someone else's payment account will result in account suspension and may delay or cancel pending withdrawals pending investigation.

Deposits & Payment Limits

winbazi accepts deposits via bKash, Nagad, Rocket, Upay, and Bank Transfer. Deposits are credited within approximately 2 minutes of a successful transaction. The minimum single deposit is ৳200.

Detail Amount / Time
Minimum deposit৳200
Supported methodsbKash, Nagad, Rocket, Upay, Bank Transfer
Typical credit time~2 minutes
Deposit fee (winbazi)None

winbazi does not charge a fee on deposits. However, your mobile money provider may apply a small transfer fee on their end. Check your provider's app before sending.

Withdrawals & Processing Times

To request a withdrawal you must have completed KYC verification first. The minimum withdrawal amount is ৳1,400. The standard daily withdrawal limit is ৳1,50,000, though higher limits apply at Prime, Elite, and Signature VIP tiers.

Detail Amount / Time
Minimum withdrawal৳1,400
Daily limit (Classic tier)৳1,50,000
Processing time~35 minutes
First-time withdrawalUp to 1 hour

Withdrawals are processed to the same payment method used for the most recent deposit where possible. winbazi reserves the right to request additional verification before releasing large withdrawals.

Bonus Rules & Wagering

winbazi offers a first deposit bonus of 235% up to ৳5,500. A daily reload bonus of 14% is available on subsequent deposits. A 1.6% daily cashback is credited automatically to eligible accounts.

Wagering requirement: All bonus funds carry a 19× wagering requirement before they can be withdrawn. For example, if you receive a ৳1,000 bonus, you need to wager ৳19,000 in eligible games before requesting a withdrawal of those bonus funds.

Wagering Eligibility

Not all games contribute equally to the wagering requirement. Slots and crash games generally count at 100%. Live casino games may count at a lower rate. The game page shows the exact contribution rate before you place a bet. Check this before wagering with bonus funds.

Bonus Validity

Bonuses expire 7 days after they are credited unless stated otherwise on the bonus offer page. Unused or unwagered bonus funds are removed automatically after the expiry period. Referral bonuses (৳350 per successful referral) are credited once the referred player makes a qualifying deposit and completes the required wagering.

Abuse of Bonuses

winbazi monitors bonus activity. Using multiple accounts to claim the same bonus, placing low-risk opposing bets to clear wagering requirements, or any other behaviour designed to exploit bonus offers will result in bonus cancellation and may lead to account suspension.

Game Play & Fair Use

All games on winbazi are supplied by licensed providers including Habanero, CQ9, JDB, KA Gaming, Red Tiger, Spribe, and Evolution. Game outcomes are determined by certified random number generators. winbazi does not alter game outcomes.

You agree to use winbazi for personal entertainment only. Systematic data harvesting, use of bots or automated scripts, and any action that gives an unfair advantage over the platform or other players is strictly prohibited. Confirmed cases result in immediate account closure.

Winnings from a free spin or bonus round are awarded in bonus credit unless the specific promotion states otherwise. Real-money bets placed during a verified technical fault may be voided and refunded at winbazi's discretion.

Identity Verification (KYC)

winbazi requires identity verification before processing your first withdrawal. Accepted documents are:

  • National ID Card (NID)
  • Passport
  • Driving Licence

Upload a clear photo or scan of the front and back of your document through your account settings. Our team reviews submissions within 12 hours. You will receive an email at the address on your account when verification is complete.

Submitting a document belonging to another person is a criminal offence and will be reported to the relevant authorities. winbazi reserves the right to freeze account funds during an active KYC review.

Account Suspension & Closure

winbazi may suspend or close an account without prior notice if:

  • The account holder has breached these terms.
  • Fraudulent activity or bonus abuse is detected.
  • KYC documents cannot be verified.
  • A self-exclusion or responsible gaming limit is triggered.
  • winbazi is required to act by applicable regulations.

If you wish to close your account voluntarily, contact support via live chat or email. Funds in a verified account with no outstanding wagering obligations will be returned to your registered payment method within the standard processing window.

Liability & Disputes

winbazi is not liable for losses arising from network outages, device failures, or connectivity issues on the player's side. If a game session is interrupted and a bet is unresolved, the system will settle the bet based on the last confirmed game state recorded on our servers.

If you believe a game result was incorrect, raise a dispute within 72 hours by contacting [email protected] with your account ID and the game round ID. We will investigate and respond within 5 business days.

winbazi's total liability to any player in connection with a single incident shall not exceed the amount wagered in that specific game round.

Privacy & Data

winbazi collects the personal information you provide at registration and through ongoing use of the platform. This data is used to verify identity, process transactions, and provide customer support. We do not sell personal data to third parties.

Full details of what we collect, how we store it, and your rights are set out in our Privacy Policy. By accepting these terms you also accept that policy.

Changes to These Terms

winbazi may update these terms at any time. Significant changes will be communicated via email to registered accounts at least 7 days before taking effect. Continued use of your account after that date means you accept the updated terms.

If you do not agree with a change, you may close your account before the new terms take effect and withdraw any qualifying balance.

Contact winbazi

If you have questions about these terms, reach our support team through any of the following:

  • 24/7 Live Chat: available in the bottom corner of the winbazi website
  • Email: [email protected]

Response times via email are typically within a few hours. For urgent account issues, live chat is the fastest route.

18+ · Play Responsibly. If gambling stops being fun, use the self-exclusion tools in your account or contact the winbazi support team directly. See our Responsible Gaming page for more information.