Quick Facts at a Glance
Before diving into steps, here are the numbers that matter most for winbazi withdrawals.
| Item | Detail |
|---|---|
| Minimum withdrawal | ৳1,400 |
| Maximum per day | ৳1,50,000 (Classic VIP) |
| Processing time | Around 35 minutes |
| First withdrawal (after KYC) | Within 1 hour |
| KYC review time | Up to 12 hours |
| KYC required | Before your first withdrawal |
| Accepted payout methods | bKash, Nagad, Rocket, Bank Transfer, Upay |
| Withdrawal currency | ৳ BDT |
Why KYC Comes First
winbazi asks every player to complete a one-time identity check before processing the first withdrawal. This is standard practice across licensed gaming platforms and protects both you and the platform from fraud.
Once your KYC is approved, all future withdrawals go through without repeating the process. You only do this once. Deposits and gameplay are not affected while your documents are under review.
Good news: KYC is reviewed within 12 hours on average. Submit in the evening and you are likely clear by morning.
Documents You Need
You need one valid government-issued photo ID. winbazi accepts the following:
The name on your document must match the name on your winbazi account exactly. If there is a mismatch, contact live chat before uploading.
Upload Your ID: Step by Step
These steps work on the winbazi website and on the mobile app. The app is often faster on Android — download it here if you have not already.
-
1
Log in to your winbazi account
Go to winbazi Login and sign in. Make sure you are on the real winbazi.ws domain before entering your password.
-
2
Open Account Settings > Verification
Click your profile icon at the top right. Select "Account Settings," then choose the "Verification" or "KYC" tab from the menu.
-
3
Pick your document type
Choose NID, Passport, or Driving Licence from the dropdown. The upload form adjusts to show the correct fields for each type.
-
4
Upload clear photos of your document
Upload front and back (NID and Driving Licence) or the data page (Passport). File formats accepted: JPG, PNG, PDF. Max file size per image is 5 MB.
-
5
Submit and wait for review
Click "Submit for Review." You will see a "Pending" status immediately. The winbazi team reviews documents within 12 hours and sends a notification when it is done.
Photo Quality Tips
A blurry or dark photo is the most common reason KYC gets delayed. These tips take 30 seconds to follow and save you a lot of waiting.
Place the document near a window during daytime. Avoid flash — it creates glare on laminated IDs.
All four corners of the card must be visible in the frame. Cropped corners mean automatic rejection.
Zoom out until the entire card fits, then check that your name and ID number are sharp enough to read on screen.
Your fingers must not appear over the document photo or any printed text. Use a flat surface to hold it down instead.
Submitting a Withdrawal Request
Once your KYC is approved, withdrawing is straightforward. The minimum amount is ৳1,400 and the daily limit for Classic members is ৳1,50,000. Higher VIP tiers unlock larger daily limits.
-
1
Go to Cashier > Withdraw
After logging in, tap the wallet icon or go to the Cashier section. Select "Withdraw" from the tabs at the top.
-
2
Choose your payout method
Pick bKash, Nagad, Rocket, Upay, or Bank Transfer. Enter the mobile number or account number linked to that wallet — it must match your registered details.
-
3
Enter the withdrawal amount
Type in the amount in BDT. The minimum is ৳1,400. If you have active bonus funds, make sure you have met the ×19 wagering requirement first — otherwise the system will block the request.
-
4
Confirm with your security PIN
Enter your account PIN or use the OTP sent to your registered phone number. This step protects your funds from unauthorised requests.
-
5
Check your mobile wallet
Most withdrawals arrive in about 35 minutes. Your first withdrawal after KYC approval may take up to 1 hour. You will receive an SMS from your mobile wallet once the transfer lands.
Payout Methods & Processing Times
winbazi supports the most widely used mobile wallets in Bangladesh. All methods charge no fee on the winbazi side.
| Method | Min Withdrawal | Processing Time | winbazi Fee |
|---|---|---|---|
| bKash | ৳1,400 | ~35 minutes | Free |
| Nagad | ৳1,400 | ~35 minutes | Free |
| Rocket | ৳1,400 | ~35 minutes | Free |
| Upay | ৳1,400 | ~35 minutes | Free |
| Bank Transfer | ৳1,400 | ~35 minutes | Free |
Times shown are for fully verified accounts during normal platform hours. Bank holiday delays or network congestion at bKash/Nagad can occasionally add extra time. Contact 24/7 live chat at [email protected] if your transfer takes longer than 2 hours.
Fix It Before It Gets Rejected
Most withdrawal problems have a simple cause. Here are the most common ones and how to handle each.
-
KYC not completed The withdrawal form will not activate until your documents are approved. Submit your NID or Passport first, then try again after the review notification arrives.
-
Wagering requirement not met If you claimed the welcome bonus (×19 wagering), your real-money balance and bonus balance are separate. You must finish the turnover on bonus funds before withdrawing that portion.
-
Payout account does not match your registered number Your bKash or Nagad number must be the same one linked to your winbazi profile. If you changed mobile numbers, update your account details and re-verify before requesting.
-
Amount below the minimum Requests under ৳1,400 are blocked automatically. Accumulate a higher balance or combine smaller winnings and withdraw in one request.
-
Daily limit exceeded Classic members can withdraw up to ৳1,50,000 per day. If you need a higher daily limit, check the VIP program — Prime, Elite, and Signature tiers unlock significantly larger limits.
-
Blurry or incomplete KYC document photo The review team will flag unclear images and ask you to re-upload. Use the photo tips in this guide and re-submit — the clock resets to a fresh 12-hour review period.
How winbazi Handles Your Document Data
Sharing your ID with any platform is a reasonable concern. Here is what winbazi does with the documents you upload:
Your identity documents are used only for account verification. They are stored on encrypted servers and are not shared with third parties outside of fraud-prevention and legal compliance requirements.
winbazi does not use your NID or Passport photo for marketing or analytics. If you want more details, read the full Privacy Policy. For questions, write to [email protected].
SSL encryption is active on every page, including the document upload form. Look for the padlock icon in your browser's address bar before uploading anything.
Questions Players Ask
How long does the first winbazi withdrawal take?
Your first withdrawal after KYC approval takes up to 1 hour. After that, subsequent requests typically arrive within 35 minutes, depending on your chosen payout method and network conditions at bKash or Nagad.
What is the minimum amount I can withdraw from winbazi?
The minimum withdrawal is ৳1,400. Amounts below this will be blocked at the cashier step. There is no fee charged by winbazi for any withdrawal method.
Can I withdraw to a different bKash number than the one I used to deposit?
No. For security reasons, your payout destination must match the mobile wallet number registered to your winbazi account. If you need to change this, contact support before submitting a withdrawal request.
I submitted my KYC documents — how do I know when they are approved?
winbazi sends an in-platform notification and usually an email once your review is complete. The typical review time is within 12 hours. If you have not heard back after 12 hours, reach out to 24/7 live chat with your submission reference number.
Do I need to complete KYC again if I log in from a new device?
No. KYC is tied to your account, not your device. Once approved, it remains valid. However, winbazi may ask for re-verification if there is unusual account activity or if you change your registered personal details.
Can I use the winbazi app to submit my withdrawal request?
Yes. The winbazi Android app has the full cashier and KYC upload features. Many players find photo uploads easier through the app since the camera is built in. The app is free and works on Android 7.0 and above.
What is the daily withdrawal limit and can it be increased?
Classic members can withdraw up to ৳1,50,000 per day. Upgrading to higher VIP tiers unlocks larger limits: Plus at ৳2,80,000, Prime at ৳5,10,000, Elite at ৳9,40,000, and Signature members at ৳17,00,000 daily. VIP tier is based on monthly turnover.
My withdrawal has been pending for over 2 hours. What should I do?
First, check your cashier history to confirm the status. If it still shows "Processing" after 2 hours, contact winbazi via 24/7 live chat or email [email protected] with your transaction ID and the amount. The support team can trace the transfer and give you a status update directly.